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Welcome to Mann Island
22nd Nov 2017 - Contract hire funding solutions for personal and business users with vehicles supplied direct from local dealers with no admin fees
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Initial disclosure document

Frequently Asked Questions

Who are we?

Mann Island Finance Limited, a credit broker which is part of the Investec group of companies.

What can we do to help finance your vehicle?

We can introduce you to a number of lenders who may be able to finance your transaction. We can only introduce you to these lenders. One of these lenders is MI Vehicle Finance Limited, a linked company, also part of the Investec group of companies.

Are we able to help arrange finance for you?

Yes, we are authorised for credit-broking activities by the Financial Conduct Authority (FCA Firm Reference Number 661294). For more information, please visit the Financial Conduct Authority website at: https://register.fca.org.uk/

Do you have to pay for our service?

No, you make no payment to us. But a lender we work with may pay us for introducing you to them. Different lenders may pay us different amounts.

Can we give independent financial advice?

No, we are not independent financial advisers and so are unable to provide you with independent financial advice.

How will we use your information?

We will use your information to obtain quotes from lenders and to process finance applications through them. They may also conduct searches of your record held with one or more credit reference agencies. Credit checks may as a result appear on your credit file lodged by organisations with whom you have not dealt directly. Lenders may also share and cross-check personal information with other organisations to prevent fraud and other financial crime. By submitting an application to us, you consent to the processing of your information for these purposes.Where you are the principal applicant for finance, we should also like to use your information to tell you about our services in the future by letter, telephone, email or text message. You can also contact us at any time (by any of the means specified in our answer to the next question below) should you wish to unsubscribe from receiving such information. We will not market any secondary joint applicant or guarantor.

What can you do if you wish to complain about our services or contact us?

If you wish to make a complaint, please contact us:
· by writing to us at Complaints, Mann Island Finance, 5 St Paul’s Square, Liverpool, L3 9SJ;
· by emailing complaints@mannisland.co.uk; or
· by telephoning 0370 600 6668 or 0151 235 8900.

If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service (www.financial-ombudsman.org.uk)If you require further information, please contact us by telephoning either of the above numbers or emailing us at enquiries@mannisland.co.uk, addressing your correspondence to the Quality Assurance Manager.

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